2019
ANNUAL REPORT
MORE
THAN A BANK
Message from the Chairman and the CEO
Banorte at a Glance
2019 Highlights
Our values
Business Areas
Corporate Governance
Macroeconomic climate
Value Creation
Stakeholders
Materiality
Strategy and business model
Value proposition
Our achievements
Financial Capital
Key facts and figures
Results
Balance sheet
Fiscal transparency
Risk management
GFNorte stock price
Our shareholders
Infrastructure and Technology Capital
Information technologies
Infrastructure
Human Capital
Diversity and equal opportunities
Professional development
Ethics and integrity
Working environment and work culture
Compensation
Employee health and safety
Intellectual Capital
Innovation
Analytics
Customer relations
Marketing
Social Capital
Supports for SMEs
Our suppliers
Volunteering
Foundation
Sustainability
Sustainability Model
Sustainability Committee
Sustainability initiatives and indexes
Principles for Responsible Banking
Sustainable Development Goals
Sustainable Banorte
Management of Social and Environmental Risks in our Loan Portfolio
Climate change
Responsible investment
Sustainable Finance
Renewable energies
Natural Capital
Environmental policy
Energy
Emissions
Waste Management
Water
Biodiversity
MORE INFO
GRI Content Index
Verification Letter
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Annual Report
(PDF)
Financial Statements
(PDF)
Independent
Assurance
Report
102-56
Sheet 1
Sheet 2
