About
this report

In this document, we share with our investors, shareholders and other stakeholders the financial, technological, labor, social, environmental and corporate governance results that we obtained between January 1 and December 31, 2019.

The information presented is limited to the operations of Grupo Financiero Banorte (GFNorte; BMV: GFNORTEO; OTCQX; GBOOY; LATIBEX: XNOR), and thus does not include information on other entities.

For the eleventh year in a row, we have prepared this annual report in accordance with the following reporting standards:

Global Reporting Initiative (GRI)
We used the Global Reporting Initiative (GRI) standards as a guide for reporting our performance. We report the contents of the 102 Universal Standards (general content), as well as to the Specific Standards (the 200, 300 and 400 series) content relating to our material issues.

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This report has been prepared in accordance with the GRI Comprehensive Standards option and has been verified by Deloitte.

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Integrated Reporting Council (IIRC)
We incorporated the IIRC framework into our 2019 Annual Report in order to present integrated data on our operation and performance. This gives us a more complete approach to the factors that affect the ability of Grupo Financiero Banorte to create value over time.

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Sustainable Development Goals (SDG)
This report discusses the various initiatives and directly or indirectly contribute to meeting the 17 goals established by the United Nations.

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United Nations Global Compact
Since 2011 we have been signatory members of the United Nations Global Compact, an initiative that promotes 10 principles of action in the areas of human rights, labor, environment and anti-corruption. This report represents our communication on progress (CoP).