Through financial intelligence, we develop solid economic performance and our operations use the latest in technological tools. This takes us to another level of service, improving customer experience and profitability.
Our goal is to become the best customer-oriented institution that means generating value in every interaction and paying constant attention to understanding customer needs, which will result in satisfied customers and long-term relationships.
An environment of constant encouragement and development, with committed people at all levels of the organization and corporate government best practices represent values that make us a leading institution.
Transforming our operations, products and financial services to positively impact the communities where we operate demonstrates an ethical commitment and strengthens us as an institution and to society.
As a financial industry, we have the possibility and obligation to responsibly influence the environment through the loans we fund, by evaluating environmental risk factors and incorporating natural capital criteria in products and services.