At Grupo Financiero Banorte, we are always focused on generating ever-increasing value for our stakeholders within our sustainable practices framework, continue to invest in capitals to strengthen our institution: financial, intellectual, human, social and natural —that is, both tangible and intangible capital. That is why in this report we wanted to devote a special section to each one of them and the progress achieved. To manage and harmonize these capitals, and integrate them into our business model, we generated a solid long-term operation that allows us to continue to grow with Mexico.