We are Banorte

Grupo Financiero Banorte (GFNorte; BMV: GFNORTEO; OTCQX: GBOOY; LATIBEX: XNOR) is a leading Mexican financial institution, the second largest Financial Group in the country and the most widely diversified in terms of its businesses.

DATA HIGHLIGHTS
Grupo Financiero Banorte 2018 2017 2016
Assets under management (millions of pesos) 2,607,083 2,423,321 2,184,877
Total assets (millions of pesos) 1,620,470 1,354,147 1,268,119
Banorte brand value (millions of USD)1 1,418 1,441 1,619
Total Bank Deposits (millions of pesos) 759,235 648,622 575,755
Total loan portfolio (millions of pesos) 790,455 628,080 577,117
Shareholders’ equity (millions of pesos) 174,464 147,583 142,701
Net income (by equity method) (millions of pesos) 31,958 23,908 19,308
Earnings per share (pesos) 11.083 8.619 6.961
Dividends per share (pesos) 3.45 8.73 2.61
Dividends paid 9,563 14,645 7,229
Book value per share (pesos) 59.75 52.55 50.74
Outstanding shares (millions) 2,843.58 2,749.03 2,754.03
Stock price (pesos) 95.78 107.83 102.30
Return on equity (ROE) (%)2 20.28 16.98 13.91
Return on assets (ROA) (%)3 2.18 1.86 1.58
Net interest margin (%)4 5.63 5.47 4.87
Cost to income ratio (%)5 39.03 41.94 44.94
NPL ratio (%) 1.68 1.99 1.79
Coverage ratio (%) 142.08 129.16 139.48
Capital adequacy index (%) 17.17 17.23 15.30

1 Source: Brand Finance.
2 Non-interest expense / (net interest income + non-interest income).
3 Non-interest expense / (net interest income + non-interest income).
4 NIM = Net interest income in the quarter, annualized / Average productive assets.
5 Non-interest expense in the quarter, annualized / Average Total Assets.





INFRASTRUCTURE
Territory States Branches ATMs Correspondents1 Disadvantaged population
2018 2017 2018 2017 2018 2017 Population density2 Extreme and moderate poverty %3
Mexico City South Mexico City, Mexico State 156 155 918 850 1,985 1,833 1,008 37.1
Mexico City North Mexico City, Mexico State 151 153 894 843 2,441 2,242 1,008 37.1
North Durango, Nuevo León, Tamaulipas, Coahuila 210 212 1,874 1,754 5,408 5,130 29 34.9
Central Aguascalientes, Guanajuato, Jalisco, Querétaro, San Luis Potosí, Tamaulipas, Zacatecas 149 148 1,190 1,135 3,611 3,315 68 43.2
Northwest Baja California, Baja California Sur, Chihuahua, Sinaloa, Sonora 140 140 1,289 1,192 5,134 4,871 20 32.2
West Colima, Guanajuato, Jalisco, Michoacán, Nayarit 126 124 793 763 3,088 2,844 94 44.1
South Guerrero, Hidalgo, Morelos, Puebla, Oaxaca, Tlaxcala, Veracruz 116 116 739 675 3,716 3,382 106 57.8
Peninsula Campeche, Chiapas, Oaxaca, Tabasco, Quintana Roo, Yucatán, Veracruz 102 100 726 699 2,844 2,514 56 52.8
Total Banorte 1,150 1,148 8,423 7,911 28,227 26,131 57 44.7

1 Our correspondents network is made up of various retail stores and other businesses: Telecomm, 7-Eleven, Tiendas Extra, Soriana, Grupo Control, NetPay, Farmacias Guadalajara, Farmacias de Ahorro, OXXO and La Comer.
2 Population density expressed in inhabitants/km2. Source: cuentame.inegi.org.mx
3 Disadvantaged population refers to percentage of inhabitants living in extreme or moderate poverty in the state of each territory. Source: www.coneval.gob.mx

MExico
    1,150
branches
    8,423
ATMs
    158,735
point of sale terminals
    28,227
correspondents
UNITED STATES
574
Uniteller agencies
2
Banorte Securities offices
MAJORITY NET INCOME BY SECTOR
  2018 2017 2016
Banking 24,337 18,012 13,804
Brokerage 1,070 972 832
Long Term Savings 5,508 4,941 4,434
Afore XXI Banorte (retirement funds) 1,256 1,284 1,248
Insurance 3,434 2,775 2,626
Annuities 818 882 561
Leasing and factoring 861 771 693
Warehousing 17 42 28
Sólida Administradora de Portafolios -793 -963 -533
Ixe Servicios (Corporate Services) -1 -2 -5
GF Banorte (Holding Company) 557 132 54
Total 31,958 23,908 19,308

Figures in millions of pesos.

MEANS OF DELIVERY
  2018 2017 2016
Branches
1,150
1,148
1,175
Monetary transactions (millions) 119 130 170
ATMs 8,423
7,911
7,756
Monetary transactions (millions) 345 349 340
Correspondents 28,227
26,131
24,312
Monetary transactions (millions) 48 32 16
Internet - number of clients
2,224,293
2,383,218
2,014,596
Monetary transactions (millions) 173 160 106
Mobile Banking - number of clients
1,508,744
963,277
914,057
Monetary transactions (millions) 68 29 14
Point of Sale Terminals (POS)
158,735
165,441
151,948
Monetary transactions (millions) 417 320 260
Billing (millions of pesos) 299,627 244,918 200,163
Contact Center
Calls received (millions)
 
83.6
 
81.5
 
69.7
We serve more than 21 million clients through our traditional model, and we are continually incorporating innovative digital models to meet their needs.