+21
million clients

1,148
branches

7,911
ATMs

26,131
correspondents

165,441
point of sale terminals

WE ARE
BANORTE

SRS 102-1 SRS 102-2 SRS 102-5 SRS 102-6 SRS 102-7 SRS 102-45 SRS 102-48

Grupo Financiero Banorte (GFNorte: BMV: GFNORTEO; OTCQX: GBOOY; LATIBEX: XNOR) is a leading financial institution in Mexico, the second largest financial group in the country and the one with the broadest business diversification in the market.

GFNorte provides services to more than 21 million customers through an extensive network that includes more than 1,000 branches, over 7,000 ATMs, more than 26,000 correspondents and over 160,000 point of sale terminals.

Our subsidiaries’ main activity is the realization of financial operations such as providing banking, brokerage and warehousing services, leasing and factoring operations. We offer insurance and annuity services, as well as the management of retirement savings contributions. We also operate the international money transfer companies Motran Uniteller, which mainly serve the remittance market.

GFNorte is the second largest Financial Group in Mexico, and the one with the broadest business diversification.

RELEVANT FIGURES
GRUPO FINANCIERO BANORTE 2017 2016 2015
Assets under management (Ps million) 2,423,321 2,184,877 2,105,565
Total assets (Ps million) 1,354,147 1,268,119 1,198,476
Total deposits (Ps million) 648,622 575,755 561,462
Total loan portfolio (Ps million) 628,080 577,117 530,091
Shareholders’ equity excluding minority interest (Ps million) 145,751 140,745 135,452
Net profits (Ps million) 23,908 19,308 17,108
Profits per share (pesos) 8.619 6.961 6.168
Dividends declared per share (pesos) (1) 5.28 2.61 1.01
Paid dividends 14,645 7,229 2,787
Book value per share (pesos) (2) 52.55 50.74 48.83
Shares in circulation (millions) 2,773.73 2,773.73 2,773.73
Price per share (pesos) 107.83 102.30 94.99
ROE (%) 17.0 13.9 13.3
ROA (%) 1.9 1.6 1.5
Net interest ratio (%) 5.5 4.9 4.5
Efficiency ratio (%) (3) 41.9 44.9 47.9
NPL ratio (%) 2.0 1.8 2.2
Reserves coverage (%) 129.2 139.5 116.0
Bank capitalization ratio (%) 17.2 15.3 14.6
Banorte brand value (millions of dollars) (4) 1,441 1,619 1,204
(1) Dividends per share approved by the Shareholders’ Assemblies in 2015, 2016 and 2017 were: the total dividend decreed in 2015 was Ps 1.64702 per share to be paid in 4 installments: the first for Ps 0.2745 per share (in November 2015) and the remaining three for Ps 0.45750654921773 per share each (February, June and August 2016). The total dividend decreed in 2016 was Ps 2.4671 per share to be paid in two installments of Ps 1.233553556868510 each (August 2016 and March 2017). The total dividend decreed in 2017 was Ps 4.0462300 to be paid in two installments: the first for Ps 2.7843910 per share (June 2017) and the second, being an extraordinary dividend payment, for Ps 1.2618390 per share (June 2017).
(2) Considering the number of shares issued, which for the three periods amount to 2,773.73 million.
(3) Non-interest expenses / (Net interest income + Non-interest income).
(4) Source: Brand Finance.
Total deposits in 2017
Ps million
Credit portfolio 2017
Ps million
Consumer Portfolio 2017
Ps million
WHOLESALE PROFITS PER SECTOR
  2017 2016 2015
Bank 18,012 13,804 12,057
Brokerage house 972 832 790
Long term savings 4,941 4,434 3,832
Afore XXI Banorte 1,284 1,248 1,220
Insurance 2,775 2,626 2,210
Annuities 882 561 402
Leasing & factoring 771 693 571
Warehouse 42 28 31
Sólida portfolio management -963 -533 -105
Ixe Services -2 -5 0
Holding 132 54 -69
Total 23,908 19,308 17,108
Figures in Ps million.
2017 GRUPO FINANCIERO BANORTE CORPORATE STRUCTURE
Banco Mercantil del Norte, S.A. 98.22%
Arrendadora y Factor Banorte, S.A. de C.V. SOFOM 99.99%
Almacenadora Banorte, S.A. de C.V. 99.99%
Casa de Bolsa Banorte Ixe, S.A. de C.V. 99.99%
Operadora de Fondos Banorte Ixe S.A. de C.V. 99.99%
Ixe Servicios, S.A. de C. V. 99.99%
Sólida Administradora de Portafolios, S.A. de C.V., SOFOM 99.46%
Banorte Ahorro y Previsión, S.A. de C.V. 99.99%

SRS 102-4 SRS 102-6 SRS 203-1

INFRASTRUCTURE
Territory State Branches ATMs Correspondents (1) Disadvantaged population
2016 2017 2016 2017 2016 2017 Population density (2) Extreme and moderate poverty (3)
Southern Mexico Mexico City, State of Mexico 167 155 818 850 1,563 1,833 1,009 37.8
Northern Mexico Mexico City, State of Mexico 158 153 790 843 2,208 2,242 1,009 37.8
North Durango, Nuevo Leon, Tamaulipas, Coahuila 212 212 1,705 1,754 4,873 5,130 29 26.8
Central Aguascalientes, Guanajuato, Jalisco, Queretaro, San Luis Potosi, Tamaulipas, Zacatecas 148 148 1,109 1,135 2,949 3,315 68 37.2
Northwest Baja California, Southern Baja California, Chihuahua, Sinaloa, Sonora 142 140 1,181 1,192 4,563 4,871 20 26.7
West Colima, Guanajuato, Jalisco, Michoacan, Nayarit 130 124 749 763 2,690 2,844 94 40.1
South Guerrero, Hidalgo, Morelos, Puebla, Oaxaca, Tlaxcala, Veracruz 103 116 681 675 3,172 3,382 66 58.6
Peninsular Campeche, Chiapas, Oaxaca, Tabasco, Quintana Roo, Yucatan, Veracruz 115 100 723 699 2,294 2,514 48 53.6
Total Banorte   1,175 1,148 7,756 7,911 24,312 26,131 57 43.6
(1) Our network of correspondents is comprised of different chain stores: Telecomm, 7-Eleven, Tiendas Extra, Soriana, Grupo Control, NetPay, Farmacias Guadalajara, Farmacias del Ahorro, OXXO and La Comer.
(2) Population density expressed in inhabitants/km2. Source: cuentame.inegi.gob.mx
(3) Disadvantaged population refers to the percentage of inhabitants who fall into the moderate or extreme poverty classification in the states that make up each territory.
Source: www.coneval.gob.mx

Mexico

1,148
branches

7,911
ATMs

26,131
correspondents

USA

616
Uniteller agencies

2
Banorte Securities offices

SRS 203-1

CHANNELS
  2017 2016 2015
Branches
Monetary transactions (millions)
1,148
130
1,175
170
1,191
183
ATMs
Monetary transactions (millions)
7,911
349
7,756
340
7,425
341
Correspondents
Monetary transactions (millions)
26,131
32
24,312
16
6,989
11
Internet – number of customers
Monetary transactions (millions)
2,383,218
160
2,014,596
106
1,721,682
105
Mobile banking – number of customers
Monetary transactions (millions)
963,277
29
914,057
14
709,652
9
Point of sale terminals (POS)
Transactions (millions)
Billings (Ps million)
165,441
320
244,918
151,948
260
200,163
155,893
250
174,422
Call center – calls received (millions) 81.5 69.7 56.4