2017 ANNUAL REPORT
STRONG
MEXICANS
INDEX
BANORTE AT A GLANCE
MESSAGES
Message from the Chairman of the Board
Message from the CEO
WE ARE BANORTE
STRONG MEXICANS
HOW WE CREATE VALUE
How we create Value
Financial Capital
Infrastructure and Technology Capital
Intellectual Capital
Human Capital
Social Capital
Natural Capital
Corporate Governance
SUSTAINABILITY
GRI Content Index
Audit and Corporate Practices Committee’s Annual Report
Independent Assurance Report
About this Report
Contacts
ES
STRONG
MEXICANS
2017 ANNUAL REPORT
