Always Strong Always There For You
2020 Annual Report
Always Strong Always There For You
2020 Annual Report
Close to 11K people
benefited from volunteer
initiatives
+30% of individual
business owners with
SME loans are women
+1,500 scholarships
in the A Thousand
Dreams to Fulfill
program
Aware that families and companies need us now more than ever, we continue working with and trusting them.
Close to 11K people benefited from volunteer initiatives
+30% of individual business owners with SME loans are women
+1,500 scholarships in the A Thousand Dreams to Fulfill program
Aware that families and companies need us now more than ever, we continue working with and trusting them.
102-2, 102-6, FN-IB-410a.2
Mexican SMEs are a pillar of the domestic economy and a significant source of jobs. Small enterprises that are accredited Banorte vendors reported a 27% increase in the number of employees compared to the year before. To support them during the COVID-19 crisis, we introduced a number of initiatives:
“
Our SME loan clients report a 27% increase in the number of employees over the previous year.”
203-1, 103-1, 103-2, 103-3, 413-1, FS16, FN-CB-240a.4
As a financial institution, we are committed to providing tools that educate and build people’s awareness about the importance of financial culture. For that reason, during the year, we worked with various business areas and were able to benefit thousands of Mexicans through workshops.
As a result of the public health emergency, many of our workshops reached a nationwide audience, while the Strong Universities initiative focused on the states of Hidalgo, Veracruz, Puebla and Zacatecas, as well as Mexico City.
The main topics covered by these workshops were:
As it does every year, Grupo Financiero Banorte took part in National Financial Education Week, during which various public and private organizations joined efforts to support financial awareness for Mexican citizens.
Following a decision to carry out this year’s program 100% online over a two-week period, we participated with a virtual stand that included an interactive “financial lottery” game. We also held six workshops.
We feel responsible for giving people the information and tools they need to make better financial decisions, and with this to attain a better quality of life. This was the motivation for 17 areas of the group to work together in strengthening our Financial Education program, to create new and better learning tools.
Thanks to this effort, we will be renovating our educational offering in 2021 with new categories and learning methodologies, and we will expand educational channels, platforms and forums to improve our scope and market penetration.
102-9, 204-1, 308-1, 412-3, 414-1
For Banorte, building relations of mutual trust with our suppliers, encouraging responsible practices and contributing to sustainable development in this country are highly important actions for the business. For this reason, we focus on sourcing through Mexican suppliers, contributing to the health of local economies and creating jobs in our own country. Today we have more than 14,000 suppliers, of which around 5,000 have clauses relating to the Global Compact in their contracts.
2018
2019
2020
The breakdown of suppliers signed on in 2020 is as follows:
| Supplier origin | |
|---|---|
| Foreign 5% |
Domestic 95% |
| Supplier class | |
| Products 8% |
Services 92% |
| Supplier type | |
| Permanent 69% |
Occasional 31% |
Similarly, since 2012, all of our supplier contracts include a clause stating that the supplier is aware of and abides by the 10 principles of the United Nations Global Compact. All new suppliers must respond to a questionnaire that covers the criteria established in the second edition of the UN Global Compact’s Supply Chain Sustainability: A Practical Guide, which enables us to detect the risks associated with any breach of the applicable laws.
Committed to our suppliers’ development, we created the Banorte Sustainability Academy, which will provide voluntary training free of charge to suppliers in matters of sustainability and corporate social responsibility, in order to promote best corporate practices.
413-1
“Yo Soy Voluntario Banorte” is our corporate volunteer program, aligned with the sustainability model, through which employees can take part in activities that generate value in our communities. The program follows three lines of action:
Because of the public health emergency, our volunteer efforts had to take a more innovative turn to adapt to the new normality. Many of them migrated to online settings, and activities in the environmental pillar had to be postponed.
“
We at Banorte are convinced that companies must have a social dimension, and that our foundations as people and as a society lie in the family.”
Carlos Hank
To celebrate International Children’s Day, Banorte volunteers from across the country participated in the 2020 Banorte Storytellers contest, where we asked them to use their imagination and tape an interactive video reading a fable. The videos were then posted on the Yammer platform for the enjoyment of employees’ children.
16 volunteers
3,715 beneficiaries
32 hours of volunteer time
Women belonging to Banorte’s Women’s Circle held nine workshops on personal professional development, in order to share their knowledge. The workshops were attended by 309 employees from various parts of Mexico.
16 volunteers
309 beneficiaries
14 hours of volunteer time
Our employees gave a total of 68 workshops on finance and economics to various stakeholders: communities, allies and universities.
93 volunteers
6,890 beneficiaries
168.5 hours of volunteer time
203-1
In 2020, Fundación Banorte focused its social strategy on strengthening Mexican families, convinced that family togetherness begins with having dignified housing. In our Construction Program, we form partnerships with nonprofit organizations to help vulnerable families acquire a home.
Program active in 14 states of Mexico (Baja California, Coahuila, México, Guanajuato, Guerrero, Jalisco, Morelos, Michoacán, Nayarit, Oaxaca, Puebla, Sonora, Veracruz, and Yucatán).
Resources mobilized Ps. 45mn
1,342 homes built, benefiting 5,320 people
Banorte Strong helps employees and their direct family members—spouse, children, or parents—to deal with extraordinary health issues not covered by the medical service or social security benefits offered through the company.
A trust fund created out of donations from Banorte employees through a biweekly payroll discount, to support people in extraordinary medical situations that affect their coworkers or family members.
This assistance is earmarked for:
Only active Banorte employees who have been with the company for a minimum of one year are eligible for the program, provided they qualify according to the rules.
Up to Ps. 200,000
759 donors as of November 15, 2020
Accumulated amount as of 2020: Ps. 1,200 bn
This year we offered more than 1,500 scholarships to students in fifth and sixth-grade elementary school, preparatory school and college, with three types of support:
A Thousand Dreams to Fulfill turns its focus to stipends that reward academic performance and effort. This year we presented 1,528 scholarships (academic, special education and stipends) in support of Banorte employees’ children.
Mobilized Resources Ps. 20 bn a year
Created in 2017 following the September 7 and 19 earthquakes, to assist Mexicans in need who were affected by natural disasters. Through this program we helped rebuild homes, community spaces and social infrastructure.
Rebuilt 670 homes, 1 crafts market, built 2 markets, and repaired a water system and community spaces.
*In the states of Chiapas, Oaxaca, Morelos, Puebla, Mexico, Guerrero and Mexico City.
2,011 families benefited, equivalent to 7,716 people*
*In the states of Chiapas, Oaxaca, Morelos, Puebla, Mexico, Guerrero and Mexico City.
During the public health emergency, we provided aid boxes of basic food and supplies to families in need throughout Mexico, along with medical equipment to hospitals.
We presented 36,896 aid packages, medical equipment and respirators
368,104 people benefited
The Professionalize your Talents project is focused on developing income-earning skills for participants through training and certification in technical skills and trades such as clothing design and manufacture, manicure, baking and computer technicians.
The project will be introduced in 3 communities: Villa Victoria, Ocuilan and Xochimilco.
More than 90 beneficiaries signed up for the workshop
Fundación Banorte, in partnership with Construyendo y Creciendo, supports construction workers through literacy courses and grade-school, high school, prep school equivalency programs so they can obtain their diplomas. It also helps them acquire skills in computing, financial education or gender equity.
The courses are aimed at employees who work in building homes that Fundación Banorte and its partner Échale are building in the state of Morelos. Program venue: Jumiltepec, Municipality of Ocoltuco, Morelos.
So far has benefited 6 people who began with second-grade educational level. They also attended computing courses and an online painting course developed by Sherwin Williams.
6 people advanced their schooling so far
