REPORT

In this document, we share with our investors, shareholders and other stakeholders the financial, technological, labor, social, environmental and corporate governance results that we obtained between January 1 and December 31, 2020.

Readers are reminded that certain individual statements made in this report may constitute future statements, which are based on the current expectations and beliefs of management and are subject to a series of risks and uncertainties that may cause real results to differ materially from these statements, including factors that may be beyond the control of our company.

The information presented is limited to the operations of Grupo Financiero Banorte (GFNorte; BMV: GFNORTEO; OTCQX; GBOOY; LATIBEX: XNOR), and thus does not include information on other entities.

For the twelfth year in a row, we have prepared this annual report in accordance with the following reporting standards:

Global Reporting Initiative (GRI)

We used the Global Reporting Initiative (GRI) standards as a guide for reporting our performance. We report the contents of the 102 Universal Standards (general content), as well as to the Specific Standards (the 200, 300 and 400 series) content relating to our material issues.

Deloitte

This report has been prepared in accordance with the GRI and SASB Comprehensive Standards option and has been verified by Deloitte.

Integrated Reporting Council (IIRC)

We incorporated the IIRC framework into our 2020 Annual Report in order to present integrated data on Grupo Financiero Banorte’s operation and performance. This gives us a more complete approach to the factors that affect our ability to create value over time.

Sustainable Development Goals (SDG)

This report discusses the various initiatives and directly or indirectly contribute to meeting the 17 goals established by the United Nations.

United Nations Global Compact

Since 2011 we have been signatory members of the United Nations Global Compact, an initiative that promotes 10 principles of action in the areas of human rights, labor, environment and anti-corruption. This report represents our communication on progress (CoP).

Sustainability Accounting Standards Board (SASB)

This year for the first time we are incorporating the SASB reference framework into our Annual Report in order to disclose specific information on the environmental, social and corporate governance (ESG) factors in our industry, focused on financial materiality. These indicators were also verified by Deloitte.