2016 Performance
Portfolio performance and profit generation were in line with planned projections thanks to growth in the loan portfolio and deposits, as well as a greater generation of non-interest income, the latter reflecting that our customers are more recurrent every day and are conducting more transactions in Banorte.
This year we implemented a more adequate segmentation to the customer base profile in order to more efficiently attend our business segment customers.
Together with the Human Resources area, we continued to work on training programs that have helped us in reducing staff turnover.
2017 prospects
Opportunities for the business segment are generating a lot of competition and we have to take advantage of our position as a local financial group. In the face of possible changes in relations between Mexico and the United States we can make growth and expansion decisions more quickly and with a better knowledge of our market than most of our competitors.
We see opportunities in the tourism sector, which we know well and in which we have an important market share, we also participated in the financing of malls, offices, and housing and industrial developments. Likewise we perceived the agricultural sector to be attractive.
One medium-term goal is to bridge the gap between the loan portfolio and deposits, so that the sale and implementation of solutions for the management of our clients’ finance departments will have a major role.
Likewise we will seek to strengthen our team’s presence in areas with relevant business activities.
Victor Antonio Roldán Ferrer
Deputy Managing Director
Business Banking
“2016 was the first year in which we implemented our strategic plan, once we finished putting our team together at the end of 2015.”
Victor Antonio Roldán Ferrer
Deputy Managing Director
Business Banking