Contact (SRS 102-3, 102-53)

CENTRAL OFFICES

Mexico City

Santa Fe Building

Prolongacion Paseo de la Reforma 1230 Col. Cruz Manca Santa Fe, 05349 Tel. +52 (55) 1103 4000

Torre Mayor Building

Ave. Paseo de la Reforma 505, 45th floor

Col. Cuauhtemoc, 06500

Tel. +52 (55) 5268 9000

Monterrey, N.L.

Torre Koi Building

Ave. David Alfaro Siqueiros 106

Col. Valle Oriente

San Pedro Garza Garcia, 66260

Torre Sur Building

Ave. Revolucion 3000

Col. Primavera, 64830

Tel. +52 (81) 8319 6500

Call Center

Mexico City: +52 (55) 5140 5600 / +52 (55) 5174 2000

Monterrey: +52 (81) 8156 9600

Guadalajara: +52 (33) 3669 9000

Rest of the country: 01 800 BANORTE (01 800 226 6783)

01 800 IXE2000 (01 800 493 2000)

Investor Relations and Financial Intelligence

Ursula Wilhelm

Tel. +52 (55) 1103 4000 ext. 2256

investor@banorte.com

Ticker Symbol

Bolsa Mexicana de Valores: GFNORTEO

OTCQX : GBOOY

LATIBEX: XNOR

Sustainability and Responsible Investment

Tel. +52 (55) 5174 6000 ext 4115

sustentabilidad@banorte.com